Call Centre Simulator 2016 places you into the role of a recently hired Junior Customer Service Representative, at the prestigious Mighty Bank. For the next month, it is your job to help customers with any problems, queries, questions or misunderstandings they may have, to the best of your abilities, to ensure you don't find yourself out on the street once the monthly review is taken.
Welcome to a month of screaming, yelling, time management, and conspiracy.

In Call Centre Simulator, your Desk is your entire gameplay screen, and through the use of your Computer, Reference manual, and Help Scripts, you attempt to solve as many problems as you can before you clock out in 12 hours time. You are paid for every customer who got help, get nothing for customers you could not help, and should a call reach a point where your manager needs to intervene, you're getting a wage cut. Over the course of the month, Besides your regular customers, There are several 'persistent' callers, who besides wasting your time, shed more light onto the overall plot, and just why Mighty Bank has such a high turnover rate.

There would be Multiple endings to the game, based on your monthly performance, interaction with the persistent characters and your Manager, how well you managed your money, and whether or not you chose to solve the mystery of Mighty Bank...

This is

Call Centre Simulator 2016

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